The entire smart building industry has been held back by the lack of clear, measurable use cases. For over a decade we have all been caught up in systems and features to the point of losing sight of the “so what” of it all.
Our use-case approach has caused a shift from tech talk to real, facility scenarios with measured outcomes. The big difference is a use-case often requires several systems to achieve the described functionality and results as opposed to starting with a system and its feature list and imaging how you might use it. For example a parking system may have the ability to read license plates, show the available spaces on a screen and automatically bill the customer’s credit card. That sounds intriguing but its much better couched as a use case to get commuters to their desk faster for a better experience and more productivity which might also leverage smart elevators, ingress lighting, HVAC scheduling and physical security.
Likewise, lighting controls that can link to your room reservation system is interesting, but the use-case is better defined as improving space utilization through scheduled and on-demand room availability which might also involve HVAC, occupancy sensors, CO2 sensors and people tracking.
The Intelligent Buildings use-case workshop is a highly effective and refreshing antidote to the noisy and fragmented smart building solutions industry and its system by system proposals.
We bring our unmatched experience and focus to enable your organization to connect otherwise orphan technology ideas directly to daily uses and measurable business benefits. We begin with a session called “smart buildings 101” to level set on the state of building systems, separate facts from myths and show what is possible in the form of case studies from our customer’s 2 billion square feet along with other industry examples. We then utilize our use-case library and methodology for selecting and developing, “real world” use cases - sparing you the confusing systems & features conversation that is prevalent in the smart building industry today.
A smart system itself is of little use without identified and planned use cases that are vetted for their relationship to the organization’s goals. The use cases can support financial efficiency, sustainability user experience, productivity, risk mitigation or any number of organizational goals and measurements. The use cases come first, link to your goals and then drive system selection or utilization, as opposed to the usual order of picking systems and then being forced to find ways to use them after the fact. A use case may well utilize multiple systems and interoperability in order to realize the use case.
The use cases workshop is a key part of the Intelligent Buildings value chain model which establishes a framework to tie down stream technology to the organization's desired end-state.
We start with the existing organizational goals, then identify and prioritize objective outcomes that would directly support those goals. Once those outcomes are established and prioritized, use cases are selected to directly support them. Following the use-case selections the process continues through the tactical and technical elements such as systems, data elements, analytical requirements and key performance indicators (KPIs). The benefit of the Intelligent Buildings value chain is clear linkage and value propositions between each of its elements up to the organization’s highest goals. The value chain allows you to quickly reference the strategic impact of nearly any tactical decision or action.
The Use-Case Workshop and Value Chain have become the smart building, decision-making framework for millions of square feet including Fortune 500 companies, the largest and leading REITs in North America, government real estate organizations, college campuses and independent landlords, asset and property managers.