Overview
There is more to building management system cybersecurity than you think. At the building level, cybersecurity is different than enterprise IT, and traditional technology and practices simply don’t work. There is an area of cybersecurity that IT companies and departments have been unable to tame—the vulnerability, fragmentation, and inconsistency from building systems and contractors.
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Servers
90%
of building system servers accessed for personal use
(e.g., email, social media, etc.)
Systems
98%
of organizations have no building system
configuration set up requirements for operators
(e.g., passwords, software updates, etc.)
Backups
85%
of organizations have
inadequate or no building
system backup procedures
Cyber Brochure
Cyber Whitepaper
DOWNLOAD
Cyber Attacks Whitepaper
RANSOMWARE
VIA EMAIL
92 days
to remediate ransomware
due to personal use
ADMINISTRATIVE
MISMANAGEMENT
100 buildings
knocked offline resulting
in 6,000+ manhours
INADEQUATE
BACKUP PLAN
25 floors
unoccupiable for 2 DAYS resulting in $10K
lost rent and 1M HOURS of lost business
DOWNLOAD
Cybersecurity Incident Infographics
FM Achilles Heel
IT Shuts Down FM
Tenant Evacuation
BMS Shutdown
Low Sophistication Hacking
100
BUILDINGS
300+
OPERATOR
SERVICE COMPANIES
600+
SILOED BUILDING
CONTROL SYSTEMS
3,000+
TECHNICIANS
Many IT firms have attempted to provide Smart Building solutions and services related to controls systems and have failed with the exception of traditional back-office software, such as work order management and asset management, along with some high-level database, data lake and analytics solutions that are generally disconnected from the front-line building systems. As a result, IT companies are virtually non-existent in the building controls OT cybersecurity world.
Categorical Consequences
CRE building controls systems such as HVAC, elevator, lighting, parking, and access control that are not cybersecurity managed create imminent risks for:
LIFE SAFETY
INCIDENTS
PRODUCTIVITY
LOSS
REGULATORY
NON-COMPLIANCE
EQUIPMENT
REPLACEMENT
CORPORATE NETWORK
INFILTRATION
BRAND
DAMAGE
Users that manage these systems include facility employees and vendors and as a result Intelligent Buildings can be seen as providing employee risk management and Vendor Risk Management (VRM).
Solutions
Intelligent Buildings uniquely spans the range of necessary services, including:
Advisory Services
for strategy, commissioning, and policy development
Assessment Services
and system risk
Managed Services
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